Can we help you?   
At Ajara, we care about you, your skin, and what you have to say. Your comments and concerns are important to us. For the fastest, most complete service, please send an email to nicole@ajaraskincare.com and we'll get back to you very soon. You can also call us 10am-5pm CST Monday through Friday at 1(414)559-2299.  

Shipping

We make every effort to make sure your order goes out quickly, however we cannot guarantee the day which your order will actually leave our facility. It generally takes two days from the first business day that we receive your order. If you have a question regarding the day your package will be delivered, or if you require that it is delivered by a certain date you must contact us to find exactly when your order will go out. Once your order leaves our facility, UPS will be responsible for the guarantee date of delivery for your package. Please note, receiving an email from UPS does not necessarily mean your order has left our facility. The tracking details of your package will state if only "billling information has been received," or if actual pickup has occured.

Remember: When counting shipping days in transit, do not count the day the package was picked up. For example, if your order leaves our facility on a Tuesday, and you have selected "3 Day Select" shipping, the shipping days in transit are Wednesday, Thursday, and Friday. Therefore, your package would arrive on that Friday.

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